Hawaii's Best Information Resource for Families with Special Health Needs

An activity of the Hawai'i Pediatric Association Research and Education Foundation & Family Voices of Hawai'i
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 What is QExA?
Effective February 1, 2009, individuals with disabilities and those over the age of 65 who are receiving Medicaid services will now receive those services through a managed care health plan.  
 

Please review the following questions that others have asked about QExA.  If you question is still not answered, please fill out the form below or call us directly.  We are here to help you navigate the system.

O'ahu

(808)791-3467 

Moloka'i 

(808)660-0063

Hawai'i

(808)333-3053

Kaua'i

(808)447-1749

Maui & Lana‘i

(808)270-1536 

Fax - O'ahu

(808)531-3595

 

 

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Q: I haven't received anything from my plan yet.  What should I be getting? 
A: Upon enrolling with a health plan - you should receive the following:
  • Member Identification Card
  • Provider Listing
  • Member Handbook
A: Please call the QExA HelpLine at 1-866-928-1959 (TTY 1-877-247-6272).  You have until May 1, 2009 to change your plan.
Q: How do I get ahold of the health plans?
A: You may contact the health plans at the following phone numbers and see plan specific information on their websites:     
 
 Phone

 TTY

Website
Evercare   1-888-980-8728  1-888-685-8480 www.evercarehealthplans.com/HI_QEXA
‘Ohana Health Plan 1-888-846-4262  1-877-247-6272www.ohanahealthplan.com